Legal
Terms & conditions
Our services
VIAGO introduces clients to non-clinical caregivers, nannies and domestic workers. We do not provide nursing, medical or clinical services.
Booking requests
Submitting a booking is a request only. Requests remain pending until VIAGO confirms availability of a suitable worker. A booking is not confirmed until its status shows as confirmed or matched.
Job applications
Submitting an application does not guarantee placement. VIAGO may review references and documents and contact applicants for more information.
Accurate information
You agree to provide accurate, complete information and to keep it up to date.
Accounts
You are responsible for keeping your login details secure and for activity on your account.
Fees
Any fees will be agreed with you in writing before a placement is confirmed.
Changes
We may update these terms from time to time. Continued use of the site means you accept the updated terms.